If you have a change of mind within 30 days after you received your order you can return the product to us for a full refund.* **
*Due to the personal nature of our products, only products that have been unused, unopened and therefore in re-saleable condition can be accepted for refunds. Returned products must be in new & unused condition with their original packaging.
**Ebonite, Tirant & Changbai Mountain Shaving Brushes are not included in this return policy due to their uniqueness and customised nature.
Return Postage is not refunded.
As an Australian Business The Wet Shaving Co. abides by Australian Consumer Law and as such when you buy products from us they come with automatic guarantees that they will work and do what you asked for. If you buy something that isn't right, you have consumer rights.
If for any reason you are not happy with your products please reach out to us so that we can solve the issue for you. Our products are checked, double checked & triple checked so if there is an issue we would really like to know.